Pulse
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About us

Why Digitaldesk?

We believe excellent technology services are built by professionals who know the client’s environment, understand its priorities and are involved in every decision.

Our specialisation in cybersecurity, artificial intelligence and helpdesk lets us connect protection, productivity and user support. We work with dedicated reference teams, direct contact and clear accountability for every service.

We bring large organisations an agile structure and close knowledge of how they operate, backed by technical rigour, defined processes and measurable results. Our commitment is to improve, every day, the technology that keeps their business running.

History

From infrastructure to the autonomous SOC

We started by doing what almost nobody wanted to do: keeping critical infrastructure running without the business noticing. That way of working goes back a long way: it draws on 25 years of team experience.

Along the way we added cybersecurity, cloud, software development and AI automation. Not as a catalogue, but because clients asked us to solve the next problem with the same people.

Today we run a 24/7 SOC-Helpdesk on our own technology backbone, with metrics committed in writing and one rule that has never changed: nothing goes live unless we can prove it improves the service.

The Digitaldesk team
Team

Who works on your account

No intermediaries or sales layers: the same people who design your architecture are the ones who operate it.

General management

Pere Llovera

CEO · Chief Executive Officer

I lead this company from one conviction: a good technology partner must understand both a company’s systems and the people who use them. I see IT services as an opportunity to make daily work easier, solve difficulties and open up new possibilities. That is why I combine business vision, closeness and a commitment to quality to support our clients in their future decisions.

My years of experience have allowed me to work with outstanding professionals and to bring together in this project the best of those I have shared my career with. I know their technical ability, their commitment and how they respond when a client needs them most. Building this team is one of the decisions I am proudest of: behind every solution there are people who make the difference.

My management rests on honest communication, clear priorities and realistic commitments. I believe in trust that is built on actions: listening, explaining clearly and delivering what was agreed. I want every client to be able to make technology decisions with sound judgement, aligning investment, security and operational efficiency.

My purpose is to grow a company we can be proud of, both for what we achieve and for the way we work. Sustainable growth, built on the team’s talent, personalised attention and quality of delivery on every project.

Systems management

Carlos Pérez

CIO · Chief Information Officer

Carlos leads the company’s technology strategy and coordinates the Systems and Infrastructure, Helpdesk and Cybersecurity areas, with one premise: every IT decision must answer a business need and deliver value to people.

His management rests on clear planning, investment criteria and a realistic assessment of risks and opportunities. He drives the integration of solutions that simplify processes, protect information and strengthen business continuity.

His priority is to build a solid, adaptable technology base, aligning infrastructure, applications and security with the company’s goals and its clients’ needs.

Jaime Muñoz

Systems and Infrastructure Manager

Jaime leads systems and infrastructure projects with rigour and attention to detail. He adapts each solution to the client’s needs and coordinates its rollout and maintenance with methodical planning. His priority is to provide reliable, secure and well-documented environments, safeguarding operational continuity.

Jonatan Rodríguez

Helpdesk Manager

Jonatan leads the Helpdesk service by combining technical knowledge, method and attention to each client’s needs. He coordinates the team and prioritises incidents by impact, keeping communication clear. His goal is to deliver trusted support that makes daily work easier.

Jordi Balagueró

Cybersecurity Director

Jordi delivers the cybersecurity service with technical grounding, dedication and precision. He identifies vulnerabilities and responds to incidents, prioritising by risk and impact for each client. His availability and direct communication help reduce exposure to threats and strengthen recovery capacity.

Compliance

Frameworks we work with

We work to these frameworks from the design stage. Formal certification, where applicable, is issued by an independent auditor and we support you through it.

  • ENS (Spanish National Security Framework)
  • ISO 27001
  • NIST CSF 2.0
  • MITRE ATT&CK
  • EU AI Act
Details

Company information

Legal name
DIGITALDESK SL
Tax ID (CIF)
B67545160
Registered office
Calle Comandante Benítez 33, ground floor, 08028 Barcelona

Shall we talk about your case?

A free technical audit is enough to know whether we are a fit. If we are not, we will tell you anyway.

Request a free audit