Immutable and offline backups
For the agreed period the copy cannot be altered or deleted, not even with administrator credentials, and one of the copies lives outside your site. We follow the 3-2-1 rule: several copies, on different media, one of them off-site.
What we protect
Servers, virtual machines, databases and Microsoft 365: mail, OneDrive, SharePoint and Teams. Microsoft keeps the service running, but backing up your data is your responsibility.
Disaster recovery as a service
If your data centre becomes unavailable, critical systems come up in the cloud with what they need to keep operating while the site is recovered.
Regular restore tests, with a report
We do not call a backup good because it finished: we restore it in a test environment and hand over a report of what came back, how long it took and what failed.
Continuity plan
We define what gets recovered first, who decides in a crisis and how the team and customers are told.